"THE INTERNET MOON" - REFUND POLICY

Last Updated November 30th, 2018

DEFINITIONS

PROVIDER is the company "The Internet Moon LLC", which is based on United States and operates internationally by means of Internet hosted services. CUSTOMER is the person or entity that purchases product or services from the PROVIDER. SITE is the web site and set of services hosted at the Internet domain and subdomains under "theinternetmoon.com", which belongs to the PROVIDER.

TERMS OF REFUND

1. If the CUSTOMER is not satisfied with the purchased product or service, the CUSTOMER may request a refund in up to 60 days after the purchase.

2. The refund must be requested using a contact method, return form or refund procedure presented in the SITE.

3. If the object of purchase is a virtual or physical product, the CUSTOMER must return the product in order to receive a refund. This does not remove the need to explicitly request a refund. No refund will be provided if the CUSTOMER simply leaves the unwanted product without explicitly requesting the refund.

3. If the object of purchase is a service, the CUSTOMER must immediately stop using the service. This does not remove the need to explicitly request a refund. No refund will be provided if the CUSTOMER simply stops using the service without explicitly requesting the refund.

4. The refund is limited to the amount paid for the product or service, plus taxes. Certain costs may incur to the CUSTOMER, such as shipment costs of physical products.

5. No refund is eligible for virtual products that were transferred to other parties. In case of returning a virtual product, the CUSTOMER may be required to show proof that it has control of the account that owns the product, and the refund may be denied if the customer fails to show this proof.

6. THIS DOCUMENT, "REFUND POLICY", REFERS TO REFUNDS ONLY. WHEN THE CUSTOMER ACQUIRES GOODS OR SERVICES FROM THE PROVIDER, OTHER TERMS MAY APPLY.


END OF REFUND POLICY